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Account

Is OnlyBulls free?

Yes. Creating an account and using the app is free. You pay blockchain network fees and provider or trading fees when you move or trade crypto, and you’ll always see them before you confirm. See What it costs.

Which sign-in methods can I use?

Email and password, an email sign-in link, Google, or Apple. See Create an account and sign in.

How do I change my display name or photo?

Profile → Account. See Profile and account settings.

Can I use OnlyBulls in another language?

OnlyBulls is available in English and Português (Brasil). Change it under Profile → Account → Language.

How do I delete my account?

Profile → Account → Delete Account. Move your funds out first. See Delete your account.

Wallet

Who holds my crypto?

You do. Your OnlyBulls wallet is self-custodial: OnlyBulls can’t move your funds or reverse transactions. See Your OnlyBulls wallet.

Where’s my seed phrase?

There isn’t one. Your wallet is secured by your OnlyBulls login. You can export your private key from the web app for your Ethereum and Solana wallets.

What is “Cash”?

Cash is USDC, a digital dollar designed to stay worth $1. See What Cash means.

How do I add money?

Tap Deposit on the Wallet tab. You can pay with a card, bank transfer, Apple Pay or Google Pay, or an exchange balance, or transfer crypto from another wallet. See Add money to your wallet.

How do I cash out to my bank?

OnlyBulls doesn’t pay out directly to bank accounts. Sell your crypto to Cash (USDC), send the USDC to an exchange that supports bank withdrawals, and withdraw from there.

Which networks are supported?

Ethereum, Base, Arbitrum, Optimism, Polygon, BNB Smart Chain, Avalanche, Robinhood Chain, Ault, Solana, Bitcoin, and TRON. See Supported networks.

I sent crypto on the wrong network. Can you get it back?

Usually not. Blockchain transactions can’t be reversed, and OnlyBulls doesn’t hold your keys. If you sent to your own OnlyBulls address on a supported network that you didn’t expect, the funds may still be in your wallet on that network. Check the network in Receive → Receiving something else?. If you’re not sure, contact support with the transaction hash.

Why do I see tokens I didn’t buy?

They’re probably spam or “dust” sent by scammers. OnlyBulls hides most of these automatically. Don’t interact with them. See Hide tokens.

Trading

Can I buy stocks?

No. You can research stocks and onchain stocks (tokenized shares), but you can only trade crypto. See What are onchain stocks?

Why can’t I see Perps?

Perps is only in the iOS and Android apps, it’s rolling out gradually, and it isn’t available in some countries, including the United States. See Who can use Perps.

Why does Predictions say trading isn’t available in my region?

Polymarket, which runs the prediction markets, doesn’t allow trading in many countries, including the United States, the United Kingdom, and Brazil. You can still browse markets and withdraw your balance. See Who can use Predictions.

Is OnlyBulls available in my country?

The app, wallet, AI, and research features aren’t restricted by country. Perps, Predictions, and card or bank purchases are. See Availability by country.

Why can’t I see Save, Earn, or Stake?

These features are rolling out gradually and may not be on your account yet.

AI

Is askROI giving me financial advice?

No. askROI, briefs, and insights are for information only and can make mistakes. Do your own research.

Can askROI trade for me?

No. It can read your watchlists and holdings and create price alerts, but it can’t move money. See What askROI can and can’t do.

What data does the AI use?

Your messages, onboarding answers, watchlists, screenshots you upload, and holdings you ask about. These are processed by Google (Gemini). Your name, email, phone number, and login details are never attached. See AI features and your data.

Notifications

Why didn’t I get my morning brief notification?

Check that Daily Briefs is on under Profile → Notifications, and that notifications for OnlyBulls are allowed in your phone’s settings. See Briefs.

Why didn’t my price alert notify me?

Check that Price Alerts is on under Profile → Notifications, that Pause Notifications is off, and that your phone allows notifications from OnlyBulls. A one-time alert turns off after it triggers once. See Price alerts.