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Can’t find your answer here? We’re happy to help.
  • Email: support@onlybulls.com
  • Contact form: in the web app, click the ? icon in the header or the Support link in the footer. You can also use the contact form on our website. Fill in your name, email, and message, then click Send Message.
We reply by email.

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What to include

You’ll get a faster answer if you tell us:
  • The email address on your OnlyBulls account
  • Your device and whether you’re using iOS, Android, or the web
  • What you were trying to do, and any error message you saw (a screenshot helps)
  • For wallet issues: the asset, the network, the amount, and the transaction hash if you have one. You can find it in your wallet activity.
We’ll never ask for your login or keysOnlyBulls support will never ask for your password, sign-in links, verification codes, or private key. Don’t share them with anyone who contacts you claiming to be from OnlyBulls.

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Suspended accounts

If your account is suspended, you’ll be signed out and see This account has been suspended. If you try to sign in again, you’ll see This account has been disabled. Accounts are suspended by our team, usually for breaking the community guidelines or our Terms of Service. If you think it’s a mistake, tap Contact support on the suspension screen. That opens an email to support@onlybulls.com with the subject “Suspended account appeal”. You can also send that email yourself.